Why not use our online form to contact us about your party requirements.
Madhatters caters for children of all ages, click here to have a look at all our things to do.
Whether it's a full balanced meal for the family, or a quick snack to keep the energy up, Madhatters provides a range of food and drink facilities.
Book a party at Madhatters
Terms and conditions of booking
- We provide the venue and all the help you will need for your party but you remain responsible for ensuring our rules of entry and play are adhered to.
- Provisional bookings will be held for a maximum of10 days. After this time the date/time will be released and become available to others.
- A booking becomes confirmed only once a completed booking form has been submitted along with the appropriate deposit amount.
- The booking form is the basis of the contract between you and Madhatters. Please ensure that all the relevant details for your party are correct. If you later realise that key information has been omitted or is incorrect, changes must be requested at least 3 days before the party and Madhatters will endeavour to accommodate such changes.
- Once a booking is confirmed, party invitations will be available for collection or can be posted to you as appropriate.
- Deposits are non-refundable unless a party is cancelled more than 6 weeks before the event, in which case a £25 cancellation fee will apply.
- You may request up to an extra 5 party invitations - in addition to the number of expected guests stated on the booking form. It is essential that you contact Madhatters at least 72hours before your party to confirm the details of your booking - number of children attending, food choices and other optional enhancements. Confirmation in writing is preferable - either by normal post or via e-mail. However, if confirming by telephone this is best done between Monday and Thursday.
- If the number of guests on the day of the party differs from these confirmed numbers, Madhatters reserves the right to make the following adjustments to the final amount payable:
- If the total number of guests attending the party is less than the minimum numbers required (as defined on the booking form). The full price for the minimum number of guests will be payable.
- If the number of guests attending the party is less than the confirmed number (but greater than the minimum number as defined on the booking form). The non-attending guests will be charged at 50% of the full party price. This is to cover the costs incurred by Madhatters.
- Additional guests will be charged at 10% more than the standard party price to cover the additional costs of preparing food, party bags etc at the last minute for these extra guests.
Payment
Payment in full is required at the end of the party. Payment can be made by debit or credit card or in cash. Cheques will be accepted up to the value of the accompanying guarantee card.
Please complete the form below and we'll contact you about organising your party.


